Various laws require that we obtain and hold information about you for the purpose on ensuring compliance with those laws. We also collect other information to ensure the proper and efficient management of your company account. When personal information is sort for Directors Guarantees or Credit Security, it will be treated in strict confidence and will not be disclosed.
We generally collect all of the company information that we require from the Application form when you open an account with Salter Australia, though we may require additional information which will be collected as the result of a direct request to you. In some circumstances we may be provided with this information by your advisors or agents. We will only collect, maintain and use company information when necessary for us to ensure the proper and efficient management of your account.
We will not use or disclose company information collected by us for any other purpose other than:
We will at all times seek to ensure that the company information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure. At all times your company information is treated as confidential and any sensitive information is treated as highly confidential. All computer-based information is protected through the use of access passwords on each computer. Data is backed up each weeknight and stored securely. We do not provide our data base to other sources or marketing agencies.
You have a right to access your company information, if you would like to access this information, please let us know. You may be requested to put your request in writing for security reasons.
If you wish to complain about any breach of the NPPs or this policy, you should contact our Privacy Officer. Your complaint will be dealt with within 5 business days. It is our intention to resolve any complaint to your satisfaction, however, if you are unhappy with our response, you are entitled to contact the Office of the Federal Privacy Commissioner who may investigate your complaint further. Their contact details are as follows:
Director of Compliance Office of the Federal Privacy Commissioner,
GPO Box 5218, SYDNEY, NSW, 1042.
Telephone 1300 363 992
If you have any questions regarding privacy at Salter Australia, wish to access the company information we hold about you or if you wish to lodge a complaint, please contact our Privacy Officer, Jason Ferguson.
Telephone: 03 9548 5554
Fax: 03 9548 5513
Postal Address: 20 Yiannis Court, Springvale, Vic, 3171.
Further information on privacy in Australia may be obtained by visiting the web site of the Office of the Federal Privacy Commissioner at www.privacy.gov.au.